🌍 Registration Requirements
If you are a foreign citizen living in Poland, welcome aboard! To successfully set up an account and rent equipment, you must meet the following mandatory criteria:
A Polish phone number: Required for account authorization, SMS codes, and delivery updates.
A Polish bank account: The verification process requires a standard bank account registered in your name at a Polish banking institution.
An EU Passport / ID or a residence card (Karta pobytu): You must provide a valid Polish residence card as your proof of identity during the verification process if you are not a European Union citizen.
💰 What is the rental limit?
The limit is the total value of equipment you can rent at a time. It depends on the total market value of the devices. We set it individually for each customer based on bank account verification.
How does verification work?
🏦 Bank account verification
The system will ask you to log into your bank through a secure connection. This gives our security department access to your transaction history from 3 last months.
Safety first: We use the Authologic system, ensuring the highest security standards.
Your data is safe: We never see your bank login or password. We also cannot perform any transactions or make changes to your account.
❗️ Depending on the equipment, identity verification may also be necessary. The system will either ask for it while you place your order, or we will send a request via email.
🛡️ Identity confirmation (mObywatel or ID + Selfie)
In some cases, verification with an ID document or the mObywatel app is enough to rent. We check databases like BIG or KRD, but we do not check the BIK database -the verification process at Plenti does not affect your credit score at the bank.
❗️ Depending on the equipment, bank verification may also be necessary. The system will either ask for it while you place your order, or we will send a request via email.
What affects your personal limit amount?
Our team analyzes your transaction history to assess risk and set a safe limit for you. The major factors are:
Your income
Your current commitments (e.g., loans, other subscriptions)
Shopping habits (e.g., frequent use of buy-now-pay-later services or gambling websites)
❗️ Make sure your data matches
For the verification to go quickly and smoothly, remember one important thing: all details must be consistent.
The name on your Plenti account,
The details on your ID / in the mObywatel app,
The bank account holder's details,
...must be exactly the same. Verification will fail if you try to link someone else's bank account (e.g., a family member's).
Somethins is unclear? Chat with us on our website or email us at [email protected] 🚀
